Troubleshooting Missing Notifications

Introduction:

If you’re not receiving shipment notifications from Reallux, try these troubleshooting steps:

Steps:

1. Check Notification Settings:

   • Ensure that shipment notifications are enabled in your account settings.

2. Verify Contact Information:

   • Confirm that your email address and phone number are correct.

3. Check Spam/Junk Folder:

   • Sometimes notifications can end up in your spam or junk folder.

4. Contact Customer Support:

   • If the issue persists, contact our customer support team for further assistance.

Conclusion:

Following these steps will help you resolve any issues with missing notifications and stay informed about your shipment.