FAQs About Our Products

We understand that you may have questions when shopping for luxury items at Reallux. Here are answers to some frequently asked questions to help you with your purchase.

1. What Materials Are Used in Reallux Watches?

• Reallux watches are crafted from high-quality materials such as stainless steel, gold, ceramic, and premium leather. Each material is selected for its durability, aesthetic appeal, and comfort.

2. How Do I Find the Right Size for a Reallux Dress?

• Use our sizing guide available on each dress product page. The guide includes measurements and tips on how to accurately measure yourself. If you’re between sizes, consider the fit and style of the dress, or consult our customer support for personalized advice.

3. Can I Customize My Reallux Watch?

• Some Reallux watches offer customization options, such as interchangeable straps or engraved initials. Check the product page for available customization options, or contact our customer support for more details.

4. What Is the Warranty on Reallux Products?

• Reallux offers a warranty on all products, covering manufacturing defects. The warranty period and coverage details vary depending on the product type. Refer to the warranty information provided with your purchase or on our website.

5. How Should I Care for My Reallux Dress?

• Each dress comes with specific care instructions, usually found on the product label or description page. Generally, we recommend following these instructions closely, which may include dry cleaning, hand washing, or specific storage guidelines.

6. Are Reallux Products Ethically Made?

• Yes, Reallux is committed to ethical manufacturing practices. We ensure that our products are made with respect for both the environment and the workers involved in their creation. More information on our sustainability practices is available on our website.

7. Can I Return or Exchange a Product If I’m Not Satisfied?

• Yes, Reallux offers a return and exchange policy. You can return or exchange an item within a specified period (usually 30 days) if it meets the return criteria. For more details, refer to our return policy on the website or contact customer support.

8. How Do I Track My Order?

• After placing an order, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or through the courier’s tracking system.