How to update order

At Reallux, we strive to provide our customers with the best shopping experience. If you need to make changes to your order after placing it, follow the steps below to update your order easily.

Step-by-Step Guide to Updating Your Order

Step 1: Log In to Your Reallux Account

1. Visit the Reallux website.
2. Click on the "Sign In" button at the top right corner of the page.
3. Enter your email address and password, then click "Sign In."

Step 2: Go to Your Orders

1. Once logged in, click on your account name at the top right corner.
2. From the dropdown menu, select "My Orders."

Step 3: Find the Order You Want to Update

1. In the "My Orders" section, you'll see a list of your recent orders.
2. Locate the order you wish to update and click on the "View Order" button next to it.

Step 4: Check the Order Status

1. Before proceeding, check the status of your order.
2. If the order has not been processed, you can update details from reallux.com.

Step 5: Update Your Order

1. If your order is still in the "Processing" status, click on the "Edit Order" button.
2. You can update the shipping address, modify the quantities, or remove items.
3. After making the necessary changes, click "Save Changes."

Step 6: Confirm the Changes

1. Review the updated order details.
2. Once you're satisfied with the changes, click on the "Confirm Changes" button.
3. You will receive an email confirmation with the updated order details.

Additional Tips:

• If you need to add new items to your order, you may need to place a new order for those items.
• For urgent changes, such as canceling an order, please contact our customer support team directly.

Contact Us

If you encounter any issues or need further assistance, our customer support team is here to help. You can reach us through:

• Phone: 1-800-123-4567
• Email: support@reallux.com
• Live Chat: Available on our website

We hope this guide helps you update your order with ease. Thank you for shopping with Reallux!