How to Track Your Shipment with Dr Reddy's

Introduction:

At Reallux, we understand the importance of keeping you informed about the status of your shipment. Here’s a step-by-step guide on how to track your shipment to ensure you know exactly when your luxury items will arrive.

Steps to Track Your Shipment:

1. Log in to Your Account:

   • Visit www.reallux.com and log in to your account using your email and password.

2. Navigate to Order History:

   • Once logged in, go to the "Order History" section located in your account dashboard.

3. Select the Relevant Order:

   • Find the order you wish to track and click on it to view the order details.

4. Find the Tracking Number:

   • In the order details page, locate the tracking number assigned to your shipment. This number is usually displayed next to the shipping method and status.

5. Visit the Carrier’s Website:

   • Go to the website of the shipping carrier (e.g., FedEx, UPS, DHL) handling your shipment.
   • Alternatively, click on the tracking number link if it’s available in your order details page to be redirected to the carrier’s tracking page.

6. Enter the Tracking Number:

   • On the carrier’s tracking page, enter the tracking number in the designated field and click "Track" or "Search."

7. View Shipment Status:

   • You will be presented with the current status of your shipment, including its location, transit updates, and estimated delivery date.

Tips for Tracking Your Shipment:

• Enable Notifications: Opt in for email or SMS notifications from the carrier to receive real-time updates on your shipment status.
• Check Regularly: Regularly check the tracking information for any updates or changes in the delivery schedule.
• Contact Carrier: If there are any issues or delays with your shipment, contact the carrier’s customer service for further assistance.

Common Tracking Statuses:

• In Transit: Your shipment is on its way to the delivery address.
• Out for Delivery: Your shipment is with the delivery driver and will be delivered soon.
• Delivered: Your shipment has been delivered to the specified address.
• Exception: There is an issue with your shipment (e.g., delivery attempt failed, address problem). Contact the carrier for more information.

Conclusion:

Tracking your shipment at Reallux is simple and ensures you stay updated on the status of your luxury items. By following these steps, you can easily monitor your shipment’s progress and know when to expect your delivery.