How to Track Your Order Status on RealLux Portal

Modified on Thu, 17 Apr at 5:12 PM

How to Track Your Order Status on RealLux Portal

At RealLux, we understand the importance of keeping our customers informed about the status of their orders. That's why we have made it easy for you to track your order in real-time through our online portal. Here are some frequently asked questions about tracking your order status on the RealLux portal:

How can I track my order status on the RealLux portal?

To track your order status, simply log in to your RealLux account and navigate to the "Order Status" section. Here, you will be able to see the current status of your order, including whether it has been processed, shipped, or delivered.

What information will I need to track my order?

To track your order, you will need your order number, which can be found in the confirmation email you received after placing your order. Simply enter the order number into the designated field on the portal, and you will be able to view the status of your order.

Can I track multiple orders at once?

Yes, you can track multiple orders at once by entering the order numbers for each of your purchases. This allows you to conveniently keep track of all your orders in one place.

What if I have trouble tracking my order?

If you encounter any difficulties while tracking your order, our customer support team is here to help. Simply reach out to us via email or live chat, and we will be happy to assist you in tracking your order status.

We hope this article has provided you with the information you need to track your order status on the RealLux portal. If you have any further questions, please don't hesitate to contact us.